Live visit tracking
See the doctor on the map with ETA after they start the trip — same experience on web and app.
How HomeVisit works
Same flow on web and the HomeVisit app — book, doctor accepts, you pay, then chat + call + live Google Maps tracking until the visit completes.
1. Book & match
Browse verified doctors. Nearest eligible providers get your request one by one.
Find doctors →2. Pay — then chat & call
Doctor accepts, you pay with PayFast. Chat and call unlock until the visit ends.
My visits →3. Live track to complete
Doctor starts the trip — follow on Google Maps, arrive, treat, then communication closes.
Track visits →Track, call & chat
After payment these tools unlock on both web and app — then turn off automatically when the visit completes.
Call
Talk doctor ↔ patient after payment. Auto-disabled when the visit ends.
Text & image chat
Share notes or photos in real time. Messages stay on the visit — parties cannot delete them.
- 1Book
- 2Doctor accepts
- 3Pay
- 4Chat & call
- 5Live track
- 6Complete
City selection & tracking
Choose your city when searching doctors. After booking is confirmed, pin your exact location so Google Maps tracking and navigation work the same on web and app.
Live visit tracking flow
After payment, track your doctor from My visits — live map, ETA, distance, and OTP-secured visit start.
Visit Timeline
Booking Confirmed
Doctor Accepted
Payment
Doctor On The Way
Provider started trip — live GPS active
Arrived
Visit Started
Visit Completed
Booking Confirmed
Doctor Accepted
Payment
Doctor On The Way
Arrived
Visit Started
Visit Completed
- ✓Real-time Google Maps tracking
- ✓ETA & distance on the visit
- ✓Call after payment
- ✓Text & image chat (no delete)
Patient guide
Open Find doctors from the header. Filter by city or search by name/specialty, then open a profile to book.
- Click Find doctors in the header.
- Use Select city or search by name/specialty.
- Check online status, PMDC, qualifications, and fee on each card.
- Open View profile or Book home visit.